Jersey Trees for Life ("we", "us", "our") is a registered charity based in Jersey, Channel Islands. We are committed to protecting the privacy and personal data of everyone who visits our website or engages with our work.

This Privacy Policy explains what personal data we collect, why we collect it, how we use it, and your rights in relation to it. It applies to all personal data collected through our website at jerseytreesforlife.org.

1. Who We Are

Jersey Trees for Life is a registered charity in Jersey, Channel Islands. For the purposes of data protection law, we are the data controller of your personal information.

If you have any questions about this policy or how we handle your data, please contact us at:

Email: admin@jerseytreesforlife.org

Website: jerseytreesforlife.org

2. What Data We Collect

2.1 Contact Form

When you complete our contact form, we collect:

• Your name
• Your email address
• Any information you choose to include in your message

2.2 Email Newsletter Sign-Ups

When you sign up to receive our Volunteer newsletter we collect:

• Your name (where provided)
• Your email address

2.3 Donations

When you make a donation through our website, we collect:

• Your name
• Your email address
• Your billing address (where required by the payment provider)
• Transaction reference details
• Infofmation on how you would like to be contacted in future

Please note: we do not store your full card or payment details on our systems. Payments are processed securely by our third-party payment provider, and their privacy policy governs the handling of your payment data.

2.4 Technical & Usage Data

We may also collect certain technical data automatically when you visit our website, including:

• Your IP address
• Browser type and version
• Pages visited and time spent on the site
• Referring website

This data is collected via cookies and analytics tools. See our Cookie Policy for more detail.

3. How We Use Your Data

We use your personal data for the following purposes:

• To respond to enquiries submitted via the contact form
• To send you newsletters, updates, and information about our charitable work (where you have opted in)
• To process and record donations
• To send donation receipts and Gift Aid correspondence (where applicable)
• To improve our website and understand how visitors engage with our content
• To comply with our legal and regulatory obligations as a registered charity

4. Legal Basis for Processing

Under Jersey's Data Protection (Jersey) Law 2018, we process your personal data on the following legal bases:

• Consent — for newsletter sign-ups and non-essential cookies
• Legitimate interests — for contact form responses and improving our website
• Legal obligation — for Gift Aid records and financial reporting requirements
• Contractual necessity — for processing and recording donations

5. How Long We Keep Your Data

We retain personal data only for as long as necessary:

• Contact form enquiries: up to 2 years from the date of last contact
• Newsletter subscribers: until you unsubscribe or withdraw consent
• Donation records: 7 years, in line with Jersey financial and charity law requirements
• Website analytics data: as configured in our analytics platform (currently 26 months)

6. Who We Share Your Data With

We do not sell or rent your personal data. We may share it with trusted third parties who help us operate our website and carry out our charitable activities, including:

• Email marketing platforms (for newsletter delivery)
• Payment processors (for donation handling)
• Website hosting and analytics providers

All third parties are required to handle your data securely and in accordance with applicable data protection law.

7. International Data Transfers

Some of our third-party service providers may operate outside of Jersey or the UK. Where this is the case, we take steps to ensure that appropriate safeguards are in place to protect your personal data, in line with the requirements of Jersey's data protection legislation.

8. Your Rights

Under the Data Protection (Jersey) Law 2018, you have the following rights:

• The right to access the personal data we hold about you
• The right to rectify inaccurate or incomplete data
• The right to erasure ('right to be forgotten') in certain circumstances
• The right to restrict processing of your data
• The right to object to processing based on legitimate interests
• The right to withdraw consent at any time (where processing is based on consent)
• The right to data portability

To exercise any of these rights, please contact us at admin@jerseytreesforlife.org. We will respond within 30 days.

You also have the right to lodge a complaint with the Jersey Office of the Information Commissioner (JOIC) at www.jerseyoic.org.

9. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our website uses HTTPS encryption, and access to data held by third-party platforms is controlled through secure login credentials.

While we take these precautions, no data transmission over the internet is entirely secure. If you have concerns about the security of your data, please contact us.

10. Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us and we will take steps to delete it.

11. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the content or privacy practices of those sites and encourage you to review their privacy policies independently.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised 'last updated' date. We encourage you to review this policy periodically.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy, please get in touch:

Email: admin@jerseytreesforlife.org

Website: jerseytreesforlife.org

Jersey Trees for Life is a registered charity in Jersey, Channel Islands.